You may also cure your install problems by running the system file checker. You will also need to wipe and reinstall Windows – sorry □Ĥ. If you you performed a disk cleanup and ticked remove service pack backup files…. If Service Pack 1 was installed when you got the computer you have no option but to wipe and reinstall Windows7. Note: If the update is “grayed out” then the uninstall information for that update is not on the computer. Locate Service Pack for Microsoft Windows (KB976932) and uninstall it. To uninstall the pre release version, click Start > appwiz.cpl Look for “Service Pack 1” If it says version 531 or version 720 you will need to uninstall this first, If it says version 721 then Service Pack 1 is already installed. Click Start > right click Computer > properties, (or run winver.) Make sure you do not have the pre-release version of Service Pack 1 installed. Make sure you are Virus/Malware free – if (as illustrated) you are running Microsoft Security Essentials ensure you are running the latest version, earlier versions have caused problems with SP1.ģ. Make sure Windows Update is actually working on your PC, it may have not been updating for a while click here.Ģ.
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